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Hayden Hill creates thoughtfully designed products to help people care for what they love. From breathable organic cotton garment bags and protective storage to gentle laundry care and travel solutions, every product is designed to solve a real problem, work exceptionally well, and look beautiful doing it.

Founded in 2021 and based in Sherborne, Dorset, Hayden Hill was created for people who believe the things worth having are worth keeping. We design products that help protect wardrobes, simplify everyday care, and bring a sense of calm and intention to the home.

Our collections include garment storage, laundry care, travel accessories, and home organization, all developed with the same philosophy: thoughtful function, timeless design, and responsible craftsmanship.

Hayden Hill began with a personal frustration. We struggled to find proper storage for cashmere, silk, and the clothing we cared about most. Most options felt overly practical or poorly made: plastic garment bags trapped moisture, synthetic materials felt harsh against delicate fabrics, and very little considered the beauty of the wardrobe itself.

We spent years developing our first collection of breathable organic cotton garment bags designed to protect clothing naturally while looking elegant inside the home.

What started with garment care quickly grew into a wider philosophy around caring for what you love. Today, Hayden Hill creates complete solutions for wardrobes, laundry care, travel and home organization, all designed with longevity and thoughtful living in mind.

Hayden Hill is proudly based in Sherborne, England, where our headquarters and flagship store are located on historic Cheap Street.

While our roots are firmly in the UK, Hayden Hill serves customers internationally through dedicated operations across the UK and US. We currently ship throughout the United Kingdom, United States, and across much of Europe, bringing thoughtfully designed wardrobe care, laundry care, and travel solutions to customers around the world.

Our manufacturing partnerships are based in India, while product development, creative direction, customer experience and quality control continue to be led from Sherborne.

We believe how products are made matters just as much as how they look and perform.

Hayden Hill works with long term manufacturing partners in India that share our commitment to fair wages, safe working conditions, responsible production and exceptional craftsmanship. Our partner facilities are Sedex audited and we maintain direct relationships with the people who make our products.

We also believe ethical business extends beyond manufacturing. Through local partnerships and community initiatives, we support education programs, local employment and charitable projects both in the UK and internationally.

For us, ethics are not a marketing exercise. They are part of how we choose to build the business every day.

Hayden Hill is built around the idea of caring for things properly so they last longer.

Our garment storage collection is made using GOTS certified organic cotton chosen for its breathability, durability and reduced environmental impact compared to conventional cotton.

We also focus on creating products designed for long term use rather than seasonal replacement. Timeless design, durable materials and thoughtful functionality are central to every collection we create.

For us, sustainability means making considered decisions across materials, manufacturing, packaging, and product longevity while continuing to improve as we grow.

We believe true luxury is found in quality, care, and intention.

Hayden Hill products are designed for people who invest thoughtfully in their wardrobes and homes and want products that protect those investments beautifully. We focus on natural materials, refined design, exceptional functionality and craftsmanship that lasts for years rather than seasons.

Instead of trend driven products or unnecessary excess, we create pieces that feel quietly elegant and genuinely useful in everyday life. From breathable organic cotton garment bags to carefully designed laundry care, every detail is considered to make caring for your belongings feel effortless and beautiful.

Our garment storage collection is handcrafted in Tamil Nadu, a region globally recognized for its textile craftsmanship and expertise in cotton weaving.

We chose to manufacture in India because we found partners whose skill, attention to detail, and values aligned closely with our own. Since 2021, we have worked directly with trusted manufacturing partners to create products that meet our standards for quality, durability and responsible production.

Manufacturing in Tamil Nadu also allows us to work with experienced artisans who understand how to produce beautifully finished organic cotton products with the level of care and consistency we require.

We believe businesses should positively contribute to the communities they are connected to.

Alongside our manufacturing partnerships in India, Hayden Hill supports local community initiatives including educational programs, literacy resources, English language learning, feminine hygiene support and infrastructure improvements for a local orphanage near our manufacturing partners.

Our approach is centered around long term relationships and practical support that creates lasting value over time. As Hayden Hill grows, we aim to continue expanding the ways we can support the communities connected to our manufacturing.

The Hayden Hill Foundation is in the process of formally being set up, and will reflect our wider commitment to giving back to the communities connected to our business.

The foundation will support charitable and community focused initiatives including education programs, local welfare projects, community partnerships, and long term support for organizations both in the UK and internationally.

Its purpose is simple: to ensure Hayden Hill grows with care, responsibility, and meaningful impact at the center of the business. As the company continues to expand, the foundation will continue developing projects that support people, communities, and causes aligned with our values.

A staple of the Hayden Hill catalog is our range of storage bags for clothes, which we believe to be the best in luxury closet storage on the market today. The best storage bags for clothes should be a stylish and coordinated solution to at-home clothes storage, they should be flexible yet sturdy enough to effortlessly protect a wide range of different styles of clothing. They should also be ethically-sourced from organic materials, combatting the consumerist attitude that affects much of the clothes storage customer’s mindset.

Poor-quality clothes storage bags are commonplace, made from ill-fitting materials like plastic and other synthetics - that are as bad for your clothes as they are for the environment. The best storage bags for clothes need to be sturdy, strong, reusable, washable, and flexible to the needs of your closet. Without these attributes, your clothes storage solutions will often need replacing and will most likely damage your precious garments in the long run. Our clothes storage bags are made from 100% ethically-sourced cotton, leather, and nylon; a stylish yet breathable bag that can be folded, hung, or stacked anywhere in your room for maximum applicability. Visit our luxury clothes storage range now to learn more about what sets our clothes storage bags apart from the rest of the industry.

An organized closet is many things at once. It is both a cleaner, more secure environment for your prized articles of clothing, an ordered setting that makes choosing the right outfits a breeze, as well as a more high-end welcoming space that reflects your own unique sense of style. By following some simple steps, and with the application of products like hayden Hill can offer, you can make your closet a more organized and welcoming space:

  1. Empty your closet: Step one is to completely empty your closet, ready to be cleaned and reshuffled.
  2. Thoroughly clean your closet: Before reorganizing the contents of your closet, you should make sure to thoroughly clean it out. Vacuum it, dust, and sweep the floors, and make sure there is no sign of any pests, such as clothes moth infestations.
  3. Declutter: Once you have completely cleaned your closet space, you should have a sort through of what you want to keep and what you want to get rid of.
  4. Categorize: Once you have identified all of the items that you want to keep, you should categorize these items. Whether this is by season, style, or type of clothing, devise a set of categories that make sense to you.
  5. Reorganize: With your categories in place, you can now reorganize your closet to suit your needs. You might benefit from a few of our products at this step, for example;
  • Hanging garment bags: Perfect for lighter articles of clothing and pieces of formula wear, such as suits, jackets, coats, and dresses.
  • Clothes storage bags: Perfect for thicker articles of clothing that are happy to be folded and stacked away, such as sweaters, jumpers, trousers, and more.
  • Dust Bags: A great way to store your smaller accessories, such as purses, handbags, and shoes.

As a designer and manufacturer of fully-sustainable, organic clothes storage bags and garment bags, using products like ours are a great way to keep your clothes fresh and secure in your home whilst also supporting a greener future. Via our use of organic, ethically-sourced cotton and leather, our products are excellent for keeping your favorite garments protected from dust, dirt, pests, and general wear-and-tear, all within a more stylish and luxurious package. What’s more, with every purchase, you can actually give back to the environment through the 1% for the Planet scheme. We believe in putting our investments where our passions lie, and for us, that means happily donating 1% of our revenue to environmental nonprofits; allowing us to assist in environmental protection and regeneration.

The most effective way to store your clothes, whether this be hanging inside of a closet, or stored outside of one, is to use a clothes storage bag. Using a clothes storage bag allows you to hang or fold your favorite outfits in a way that conserves space, preserves the integrity of the garment, shields it from harm, and keeps it fresh and ready to be worn. With a Hayden Hill clothes storage bag, you also gain the advantage of a sleek, stylish design, made from organic, freshly-picked cotton, that adds to the style and feel of your closet without taking away from the overall aesthetic. 

For other clothing items, such as shoes, accessories, and bags, then you should opt for one of our cotton dust bags for safekeeping. Our dust bags make for the perfect storage solution for your favorite bags and shoes, easily protecting them from dust and light, while also offering a translucent organza panel; allowing you to see what’s indie and make informed outfit choices at a quick glance.

There are several distinct advantages and disadvantages, when comparing clothes storage bags and storage boxes as options. Clothes storage boxes can be a decent solution, if you are looking to fold up and cram in as many clothes as possible into a tighter space. However, many storage boxes for clothes are made from unsuitable materials, such as cardboard, which can end up damaging clothes, by way of being more prone to infiltration by pests and vermin. Storage boxes are also a more limited means of storing clothes, as they can only be used in one way, as opposed to clothes storage bags.

The advantages of using clothes storage bags for your favorite garments over boxes, are that they are a lot more flexible. Clothes storage bags can be used in tandem with hangers for easy closet storage, or they can be folded for neat stacking in out-of-the-way spaces in your bedroom or closet. At Hayden Hill, we manufacture all of our clothes storage bags and dust bags from sustainably-sourced organic cotton; an ethical material that’s more breathable, more resistant to pests, and (in our opinion) more stylish, too! Clothes storage bags can also be used to store a greater variety of clothing more effectively than boxes, with lighter, shearer materials in dresses and formalwear being averse to folding. Clothes storage bags can be used to hang coats, dresses and suits, fold away thicker-materialed jumpers and sweaters, and much more.

Because of the way our clothes storage bags are manufactured, the organic cotton material we use to build our bags has no ill-effects on clothes, and makes them inherently breathable, which goes a long way towards keeping clothes fresh in the long run. We also utilize a carefully-designed overlapped top opening for hangers to be inserted, minimizing the access of pesky pests and clothes moths to your clothes while the storage bags are being used.

To make sure your clothes are kept as fresh as possible when using our clothes storage bags, we would recommend that you take the time to maintain the bags themselves by following these care guide steps:

  1. Remove the zip-pull and turn the clothes storage bag inside out.
  2. Wash on a cold wash with a mild detergent.
  3. Spin and hang dry, avoid tumble drying.
  4. Shake the bag after washing and before drying, to minimize wrinkles.
  5. You can also iron the garment bag on a low heat setting if desired - make sure to avoid contact with the organza side-panel.

Garment bags and clothes storage bags go a long way to preventing your clothes from wrinkling, for a few reasons. There are many types of clothing that are more prone to wrinkling than others, and do better when stored in a hanging garment bag or on hangers alone, as opposed to being folded. For example, lighter-materialed dresses and tops; using a hanging clothes storage bag for these types of clothes can help prevent the wrinkling that might occur from them being folded. A Hayden Hill clothes storage bag is also designed with external piping and internal seams; two features that help to keep your clothes packed tightly into a more rigid structure while also being more breathable.

The key thing to remember when storing clothes in a closet or wardrobe space, is to use an appropriate hanger or hanging clothes storage bag properly. When using simple hangers, you need to make sure that they match the size of your clothes to avoid warping or stretching the material; for this reason, clothes hangers should be avoided when looking to store knitwear or woollen items, as these can easily stretch when hung carelessly.

Our recommendation when storing your favourite items of clothing would always be to use a hanging clothes storage bag. At Hayden Hill, our hanging clothes storage bags are made from 100% sustainable, fresh cotton; a breathable material that gives clothes plenty of room, prevents issues with humidity, and allows you to easily hang clothes in your closet without any danger of them stretching or taking on damage.

Whether you should hang clothes or fold them to save space in your closet or bedroom, changes slightly depending on the type of clothing you’re looking to store. Generally speaking, folding clothes saves slightly more space than hanging them - however, many clothing types do not benefit at all from being folded, making this a fruitless exercise. Any lightweight fabrics or formal pieces of clothing you own should avoid being folded, as this process can easily crease and even damage the integrity of the garment. Heavier items of clothing, and more casual pieces, are more recommended for folding. 

Our hanging clothes garment bags stand as one of the best ways to store clothing in terms of protecting them from damage, and keeping them as fresh and ready to wear as possible. If you were looking to store your clothes in other ways, then our clothes storage bags also allow for sweaters and thicker jumpers to be folded and tucked away out of sight on top of closets, under beds, and more. Just make sure that you are using the appropriate storage method for your garments, based on their style and their material.

Our hanging clothes storage bags and garment bags for suits are a great way to safely store suits and other formal wear, due to the breathable cotton material we use. Hanging your suits within a breathable hanging clothes storage bag like ours, away from direct sunlight and great humidity, will keep your suit fresh and ready to wear. 

We would recommend that you use a broad, rounded-edge hanger with a bar to hang the suit trousers over, in combination with our hanging garment bags for suits, for the best results. Our hanging garment bags for suits come equipped with an overlapped hanger opening that reduces clothes moth access, while the external piping of the bag allows the suit to keep its shape with greater rigidity while hanging in your closet. For more information on how you can appropriately hang your business attire on one hanger without damaging them, you can watch our YouTube video on how to combine business attire on one hanger.

Our hanging clothes storage bags and garment bags for dresses are also a great solution to hanging dresses of different sizes and shapes in your closet. For longer dresses, we can offer our long hanging garment bags, while for shorter dresses, you would be more inclined to use our short hanging garment bags. Effective long dress storage in closets using our hanging garment bags can be achieved by following these simple steps, or by watching our YouTube tutorial on how to hang a dress in a garment bag:

  1. Lay your hanging garment bag open.
  2. Hang the dress on your hanger of choice, and place the hook of the hanger through the top opening of the garment bag.
  3. Fold the left and right sides inwards; towards the waistline of the dress..
  4. Roll the train of the dress up slowly and deliberately, so that all sides of your dress remain folded and in place.
  5. Keep rolling the train until it can easily fit inside of the bag; then carefully place it in the bottom of the garment bag.
  6. Slowly zip the hanging garment bag up, being careful to avoid the fabric. You can achieve this by running your finger along the inside of the zipper as you close it.

Moth traps are best utilized so as to lure a problematic moth infestation away from your clothes. In this regard, the best spaces to implement a moth trap in your bedroom are the areas that moths are likely to traffic the most. Unlike house flies and other common bugs, moths are naturally shy creatures, and seek out undisturbed, secluded spaces to lay their eggs and feed. Moth traps should be placed in these more secluded, out-of-the-way spaces in your room, at a height of around 3-6 feet (the average flight height of a clothes moth), and preferably out of the reach of pets or small children. They are also best kept out of the way from direct sunlight, drafty spaces, and busier, more highly-trafficked areas. 

Our clothes moth traps come equipped with a detachable hanger, enabling you to hang these traps in your closet, or sit them on top of furniture and more out of the way spaces in your room with great efficiency.

The way that people usually discover they have a clothes moth infestation in their closet, is by either simply seeing moths in their room when there weren’t any previously, or by noticing damage to their clothing. You will know if moths have progressed to eating your clothing if you look out for problem spots and damaged areas. Clothes moth damage is usually quite easy to spot, simply being small, irregular holes that look like tears in the garment material. You should always check within any folds or under collars, too, as larvae will often head for these spots to feed. At the beginning stages, you should also look out for garments that have thinner spots in their material; moths don’t just bite through material, they feed on the fibers gradually, which thins out clothing and eventually leads to holes appearing.

On the biological scale, moths are completely different creatures from other common household flies and bugs, and using a moth trap will not have any effect on them. Our moth traps utilize our own pheromones recipe, and these pheromones will only have an effect on the relevant clothes moths. Our clothes moth traps are built to target specific breeds of clothes moth; our they will be able to deal with the following breeds:

  • Webbing Clothes Moths; also known as the Common Clothes Moth. 
  • Case Bearing Moths. 
  • White-Shouldered House Moth. 
  • Brown House Moth. 

If you were hoping to treat an infestation of a different type of insect in your home, then you would need to purchase the appropriate product to deal with the specific insect in question. A clothes moth trap may accidentally catch other types of insect on occasion, due to the stickiness of the tape and the presence of dead moths attracting them, but this more of an anomaly.

How long it takes to treat a moth infestation in your residence with a clothes moth trap, depends entirely on a number of different factors. One is how severe the infestation is; moth traps last for a finite amount of time (around 3 months, before needing replacement sticky strips), and can only catch a certain amount of moths in one go before being filled up. If your infestation is severe enough, then you might need 3+ different clothes moth traps spread around your room to get to the root of the issue. 

Another factor to consider is how you are using the clothes moth traps, such as the surrounding environment, and how strategically you are placing them. Putting a moth trap low on the ground, near lighter, highly-trafficked, drafty areas, or near any moth-repellent products that you may have been using in the past, will mean the clothes moth trap has next to no effect on the issue. 

A final factor to consider is whether the moth trap you are using matches the breed of the infestation. Each moth trap will be chemically engineered with pheromones to attract specific breeds; it might be the case that your moths are a different breed to the moth trap designed to catch it. You can try to identify the breeds of moth yourself by several features, such as the larvae casings, and by the colour and markings you can find on the moth itself.

A garment bag is a specific style of clothes storage bag, that is most commonly used either as an at-home hanging clothes storage solution in closets, or a carrier bag in the transport of suits, dresses, and other garments over long distances. Garment bags are a stylish and effective way to protect your most valued garments from dust, damage, wear-and-tear, and pests, and are usually manufactured from materials like fabric, leather, and plastic. At Hayden Hill, our hanging garment bags are only manufactured from ethically-sourced materials such as cotton and leather, which are both better for the environment, and function as a more breathable, more stylish, and ultimately more effective protector of valued clothing items at home, or on your travels.

A dust bag is a drawstring fabric pouch, typically made of cotton or a soft synthetic material, that is designed to protect smaller clothing items, apparel, and accessories from dust, dirt, and scratches when they are not in use. being used. Dust bags are most commonly used for smaller articles of clothing and accessory pieces like shoes, handbags, and purses., and items of this nature, and do the same job that garment bags do for clothes. Our dust bag products come in a range of different sizes, and are also made from a thicker organic cotton fabric than our garment bags to ensure your wardrobe accessories are protected no matter where you store them. The organza panel allows you to easily see your items, while the drawstring keeps your luxury items secure.  ethical materials like cotton, and function incredibly well as a more luxurious, high-end, and sustainable method of organizing your closet and keeping your smaller accessories secure.

A moth trap is a device that is used to lure in and trap invasive species of male moths in the home. Male clothes moths during their lifecycle stand out as one of the most ever present dangers to the condition and quality of your clothes; moth infestations are hugely common in homes all over the world, and without the proper defenses, they can easily ruin your favorite outfits. Our moth traps have been created to eliminate this problem; using our own pheromones recipe for a targeted approach, our moth traps have been proven to eliminate infestations of the following types of moth:

  • Webbing Clothes Moth, otherwise known as the Common Clothes Moth
  • Case Bearing Moth, otherwise known as the Case Making Moth
  • White Shouldered House Moth
  • Brown House Moth

As a global operation, our products are curated and crafted in partnership with our skilled team of manufacturers based in Karur, India. All of our clothes storage and garment bag products are made via a process of:

  1. Harvesting: All of our clothes storage products are made from 100% ethically sourced cotton that is grown on location and harvested from farms in Kurar, India by our dedicated local team of cotton farmers.
  2. Cleaning: Once the cotton has been harvested, it is sent over to a nearby factory to be cleaned via recycled water, a process that takes many hours.
  3. Spinning & Weaving: These batches of recently-cleansed water are then sent to another team in Coimbatore to be spun and woven into a usable fabric material.
  4. Steaming & Drying: The cotton fabric is now ready to be steamed and dried back in Karur in order to be transformed into its familiar white appearance; a process that also uses sustainable, recycled water to achieve this feat.
  5. Assembling: The dried cotton fabric is now ready for assembly, where a skilled team of workers cuts, sows, irons, and accents the cotton following our schematics, transforming it into the clothes storage bags that we will then ship to your doorstep!

The Global Organic Textile Standard, or GOTS for short, is the world's leading processing standard for textiles made from organic fibers. They serve as the standard-setters for what constitutes ethical organic textiles trade; from the harvesting of raw materials, to socially and environmentally-responsible manufacturing. By using GOTS certified organic cotton, Hayden Hill can provide assurance to our customers that all of our products adhere to these standards, and that you will be buying products that are sourced, developed and manufactured as ethically and sustainably as possible.

ClimeCo is a leading global sustainability company, whose mission statement is to push towards a low-carbon future. They offer a range of services to businesses and organizations that are striving to become carbon-neutral, and lower their carbon footprint. We at Hayden Hill are partnered with ClimeCo, and our clothes storage bags and other products are a recipient of their full lifecycle carbon analysis service, which aims to lower our carbon footprint. 

Sustainable packaging utilizes eco-friendly, reusable, recyclable, or compostable materials like paper, cardboard, glass, and metal, in order to minimize the overall impact of packaging on the environment. Sustainable packaging can help to reduce carbon footprints and landfill waste, and is often made from recycled materials, which requires fewer resources for new packaging. Sustainable packaging also often uses less energy, and emits fewer greenhouse gasses, during the production process. Adopting sustainable packaging is an effective strategy for businesses aiming to lessen their environmental impact, and as a self-professed ethical brand, driven to contributing towards a greener future, Hayden Hill considers sustainable packaging an important aspect of this goal.

Sustainable products can be defined as any that have the ability to be produced and/or consumed in a way that doesn’t result in the harm or destruction of the natural environment - or at the very least minimizes this possibility as much as possible. A product that requires a manufacturing process that utilizes non-renewable resources, actively damages the environment, or puts in harm’s way the individuals responsible for its production, cannot be considered a sustainable one. Sustainable products should do the opposite of all these things and more; the manufacturing process should involve a low carbon footprint, treat its workers ethically and with respect, and they should be made from sustainably-sourced, organic materials.

Sustainable packaging is very important, as it can help to contribute to reducing plastic waste and other pollutants by the use of renewable materials that can be recycled or composted; preventing landfill accumulation, while also doing its part in slowing down global warming and climate shift. Sustainable packaging is also usually made from lightweight materials such as cardboard, paper, and glass, which can in itself help to decrease transport emissions and fuel consumption. These materials also require less energy to be made during the production process, which can further lower carbon emissions. Emphasizing sustainable packaging in this way, in our opinion, is essential for fostering a healthier planet, and creating a more environmentally-friendly industry.

For Hayden Hill, adopting a more green and environmentally-friendly approach is just as important on a more personal basis. We want to take a genuine stand against climate change and take some responsibility where possible for the environment; in the form of lowering our own carbon footprint as much as possible, creating an ethical product from locally-sourced, organic materials, and delivering these packages to like minded, environmentally-conscious customers. Making use of eco-friendly packaging is just one of the many ways in which we hope to achieve these goals.

Our ethos is one that is deeply-entwined with the fight for a greener future, and sustainable business practices are at the heart of everything we do; from the manufacturing process, to how we package and deliver our products to your doorstep. Using sustainable packaging, with materials that are green and easily recyclable, is an easy way to further this goal. Our packaging is made from sustainable, easily-recyclable materials like paper and cardboard, allowing you to help contribute to this green goal in an unobtrusive manner.

At Hayden Hill, we endeavor to make the packaging for our products as environmentally-friendly and sustainable as possible, by choosing green materials over synthetic, plastic ones. All of our delivery boxes, product boxes, and packing materials make use of fully-recyclable materials like cardboard and shredded cardboard; both of which can be easily recycled without difficulty.

For the best material to use in a clothing storage solution (such as a clothes storage bag, garment bag, or dust bag for handbags and shoes), you want a product that is made from a breathable, additive-free material. Many styles of clothing can react poorly to plastic and synthetic materials, with long-term storage in these items often leading to moist, mildew-ridden environments that can damage clothing. Our products at Hayden Hill are all made from organic cotton, a breathable material that is flexible, sturdy, and great at preventing wrinkles and moisture from building up.

Hayden Hill’s products are built upon a foundation of sustainability, and in order to make sure that our products stay as green as possible, we have taken several appropriate measures throughout the years. Forone, all of our clothes storage products are manufactured from locally-sourced, high-quality, 100% cotton - picked by our partners on location in Karur, India. From harvest to assembly, our products are made from organic materials sourced on location, via a process that greatly promotes sustainability. Raw cotton is handpicked by workers, thoroughly cleaned with filtered, recycled water, steamed and dyed with eco-friendly chemicals in local factories for over 10 hours, and assembled by our team of local, skilled artisans and professionals.

Our products are also made with the practice of social sustainability at their core, too. We pride ourselves on providing an incredibly safe, supportive, and welcoming working environment for our partners. Using GOTS certified organic cotton, the workers in Karur are given the necessary care, support, and training needed to work comfortable hours and earn a fair, livable wage, in intimate, clean, and professional factory spaces.

In order to complete a return on one of our products, you will need to have returned your product, in its original packaging, within 30 days of purchase to receive a full refund. If you try to return your item outside of this timeframe, or if your item has been used and is no longer in the condition it was in when sent, then you will not be eligible for a return.

At Hayden Hill, our products do not come with a warranty as such. However, if you are not completely satisfied by your purchase, you can return your product within 30 days of your purchases for a full refund, completely free of charge. Any issues with your item that develop beyond this timeframe are not covered by a warranty, and will not be eligible for a return or a full refund beyond this 30 day timeframe.

If you have gone through the full refunds process and have returned your item, but still haven’t received your money, then we would recommend you first check with your bank account; to see if there have been any issues on that front. It can and will often take up to 3 weeks for a refund to process and complete. Then, we would recommend you contact your credit card company and then your bank directly, to see if the process of the refund has started yet. If you have done all of the previous steps, and have not received your refund, then please contact us via our contact form and explain the situation directly to us.

If you are deliberately shopping with us for this purpose on our US-based website, then no, we do not deliver our products internationally as of this time. We ship our products exclusively to the USA, including Hawaii and Alaska for a shipping fee of $25 per order. We are as of yet unable to deliver our products to Puerto Rico, Guam, or the U.S. Virgin Islands, and we do not deliver internationally to adjacent countries like Canada, or Mexico.

At Hayden Hill, we fully stand behind the quality and methodology of our products, but we recognise that mistakes can and occasionally will happen. If you have experienced any flaws with your item or the manner with which it was delivered, you should contact us via our online form and explain your situation. If the issue falls under our responsibility, we will begin the process of replacing your item, or refunding you your money if necessary. At this time, we do not offer exchanges on refunded products, however.

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