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Service Reviews

Customer Service Reviews

Overall Customer Feedback Rating
Trusted Customer
Sunday, 19 March 2023
Requested item arrived promptly., without problems.
Trusted Customer
Thursday, 16 March 2023
Great customer service
Outstanding, responsive customer service. So nice to do business with a company that appears to care about their product and their customers.
Hayden Hill's Reply:
Thank you so much for your 5 star comments about Hayden Hill. We hope you are enjoying your Organic Cotton Storage Bags and many thanks for your custom. Best wishes Amanda
Trusted Customer
Friday, 10 March 2023
Got my item very quickly.
Hayden Hill's Reply:
Thank you very much for your purchase of our Organic Cotton Hanging Bag and for your 5 stars. We really appreciate hearing from our customers. Best wishes Amanda
Kathleen
Monday, 6 March 2023
Beautiful storage for my sweater collection!
Hayden Hill delivered a high quality product quickly. My order arrived beautifully packaged and is now in the process of eventually holding my extensive collection of Eskandar sweaters (over 100). I love knowing that the quality of the organic carton storage bags matches the quality of the sweaters that will be stored in them. It is especially nice having the window at one edge to see what lies within. Thanks for making such a beautiful product.
Hayden Hill's Reply:
Thank you for your wonderful 5 star review on our Extra Large Organic Cotton Storage Bag. We are delighted to read that your sweater collection will be safely stored within our Bags which are made from 100% Organic Cotton. The Bags will protect your most precious pieces from dust, light and moths. Many thanks, we so appreciate your comments. Best wishes Amanda
Patricia Symonds-Powell
Monday, 6 March 2023
The garment bag I never knew I needed!
I love my garment bag! Great quality and craftsmanship and I’ll definitely be purchasing more!
Hayden Hill's Reply:
Thank you very much for your 5 star review on our Extra Large Organic Cotton Storage Bag. We really appreciate hearing from our customers and we look forward to sharing news of our next products with you later this year. Best wishes Amanda
Trusted Customer
Sunday, 5 March 2023
Excellent quality and pricing
I wanted to switch out a plastic storage bag containing 2 sets of twin sheets with a cloth version. However many included a plastic cut-out screen to view the inside of the bag. This one used a very fine organza mesh cut-out which is perfect. As are the other features of this bag, i.e., easy to maneuver zipper, seams reinforced with piping, soft organic fabric and at a reasonable price! I thought I would need the Extra large bag but the description recommended the Large which turned out to perfect and I still have room for more! Excellent product and nice experience dealing with them.
Hayden Hill's Reply:
Thank you for your excellent 5 star feedback on our Extra Large Organic Cotton Storage Bag. We are delighted to read that you liked the see-through panel and the detachable zipper. The Hayden Hill team are committed to creating bags that combine elegance and functionality. Many thanks for your custom. Best wishes Amanda
DianeW
Thursday, 2 March 2023
Positive purchase
Very easy to view products and make a selection. Easy to purchase track shipment and received in a timely manner.
Hayden Hill's Reply:
Thank you so much for your 5 star review on our Short Organic Cotton Hanging Bag. We really appreciate your recommendation and look forward to sharing news on new products with you when they are released later on this year. Best wishes Amanda
Alaina Deilia
Wednesday, 1 March 2023
Fabulous garment bags!
I purchased a short and a long cotten garmet bag based solely upon what I read on the internet. These garment bags are absolutely fabulous! The short one I'm using for a sequin mini dress and the long one for a silk maxi dress. I love these garment bags and plan to purchase more.
Hayden Hill's Reply:
Thank you so much for your 5 star review on our Short and Long Organic Cotton Hanging Bags. It is just lovely to read reviews such as yours and know that our bags are fulfilling your storage needs. The bags were designed with functionality and luxury in mind, and help protect from dust, light and moths. Many thanks for your custom. Best wishes Amanda
Andre Piper
Friday, 24 February 2023
great quality
Amazing product that exceeded my expectations and had my whole family a little jealous. All my sweaters fit perfect and I will recommend this product to friends and family.
Hayden Hill's Reply:
Thank you for your fabulous 5 star feedback on our Large and Extra Large Organic Cotton Storage Bags! We are so delighted that you are enjoying the bags and thank you for raising a few laughs in our office with your new moth defence idea! There are new Hayden Hill products in the pipeline which we have created to compliment the current collection. Some will be released later this year. Many thanks for your recommendation too. Best wishes Amanda
Janine Rupprecht
Monday, 20 February 2023
Best Sweater Storage Ever
So grateful to of stumbled upon this brand! The large size is perfect for all my cashmeres and the viewable slit is extra helpful to see what i'm grabbing. Sustainability is extremely important and the fact that its not crazy expensive is a double whammy.
Hayden Hill's Reply:
Thank you so much for your great feedback and 5 star review on our Large Cotton Storage Bag! We are delighted to read that you have found the Bag a perfect fit for your precious garments. The bags were designed with functionality and luxury in mind and will protect your valued pieces from dust, light and moths. Many thanks for your custom. Best wishes Amanda
Kathleen Lynn
Thursday, 16 February 2023
Excellent product and delivery
Hayden Hill's Reply:
Thank you so much for your 5 star feedback on our Long Organic Cotton Hanging Bag. Many thanks for your custom and for taking the time to leave this review. Best wishes Amanda
Kathleen Lynn
Wednesday, 15 February 2023
Excellent!
Hayden Hill's Reply:
Thank you so much for your 5 star review on our Long Organic Cotton Hanging Bag. We are delighted to read that you are happy with the Bag and the service you received. We have more items in production for this year and we look forward to sharing them with you once they are ready! Best wishes Amanda
Trusted Customer
Sunday, 12 February 2023
Great product!
The product is excellent and the shipping was quick.
Hayden Hill's Reply:
Thank you very much for your 5 star feedback on our Short Organic Cotton Hanging Bag. Our Storage Bags are made with luxury and functionality in mind, and will protect and preserve the clothes that you love. Many thanks for your custom. Best wishes Amanda
Trusted Customer
Saturday, 11 February 2023
Excellent communication process; made aware of order received, shipped, and delivered… all as expected. Since it’s a gift, I can’t speak to the quality but… it appears to be perfectly constructed and will be of benefit for special expensive wool sweaters.
Hayden Hill's Reply:
Thank you so much for your 5 star review of our Large Organic Cotton Storage Bag. We are delighted to read that you have purchased this as a gift and we hope the recipient enjoys using the bag for storing those precious woolen garments. Many thanks for your custom. Best wishes Amanda
Trusted Customer
Friday, 10 February 2023
Excellent product.
The quality of the product was excellent.
Hayden Hill's Reply:
Thank you for your 5 star review on our Large Organic Cotton Storage Bag. We are delighted to read that the bag is a perfect fit for your cashmere sweaters. Our Storage Bags protect from moths, dust and light. Best wishes Amanda
Nancy McClaran
Friday, 10 February 2023
Very Nice Experience
Very nice experience
Hayden Hill's Reply:
Thank you so much for your 5 star feedback on our Long Organic Cotton Hanging Bag, and many thanks for the recommendation. Best wishes Amanda
Jack
Sunday, 5 February 2023
Outstanding!
Love the product and the quality!
Hayden Hill's Reply:
Thank you so much for your 5 star review on our Long Organic Cotton Hanging Bag. We really appreciate hearing from our customers. Best wishes Amanda
Isabel Fetterman
Saturday, 28 January 2023
Great coverage
I picked this specifically for my husband to help get something for his dress blues. It has came in handy to keep it safe and wrinkle free. Now we don’t have to get it dry clean every so often.
Hayden Hill's Reply:
Thank you for your 5 stars and feedback on our Long Organic Hanging Bag. Our Bags protect from moths, dust and light and have been designed with luxury and functionality in mind. Many thanks for your custom. Best wishes Amanda
Patricia Bacon
Thursday, 26 January 2023
Luxurious & Well-Made
Excellent! Love my bag. It's chic, luxurious, and well-made.
Trusted Customer
Thursday, 26 January 2023
Wow! Very High Quality and Great Service.
Very fast shipping and processing. The product I ordered - the large organic cotton storage bag is very well made. Actually, exquisite. Cannot wait to use it.
Kim Hopkins
Thursday, 26 January 2023
Superior quality products/excellent service
Simple website, easy to order, lightning fast shipping and the best packaging I've ever seen really! The products are superior quality. I'm so thrilled with the products and service they have a customer for life.
Hayden Hill's Reply:
Thank you so much for your 5 star review and feedback on our Large Organic Cotton Hanging Bag. We are delighted to read that you are so happy with the Hanging Bag and the whole Hayden Hill process and thank you for your custom. Best wishes Amanda
Akhilesh Sengar
Wednesday, 25 January 2023
The perfect bag to organize my closet and protect my favorite sweaters.
Service of Hayden hill is very good. Well packed with beautiful thank you note for purchasing. You can also track your order. I got my order within a week.
Hayden Hill's Reply:
Many thanks for your 5 star review on our Extra Large Organic Cotton Storage Bag. We are glad to read that you now have the perfect storage for your favorite sweaters. Best wishes Amanda
Lauren Smith
Wednesday, 25 January 2023
Beautiful storage solutions!
Fast shipping
Kassandra Rumsey
Sunday, 22 January 2023
Worth the money!
Super fast shipping and a very personable business!
Hayden Hill's Reply:
Thank you very much for your excellent 5 star review of our Extra Large Organic Cotton Storage Bag. We so appreciate hearing from our customers and we are delighted to read that you have found our Hayden Hill storage bag to be the best quality compared to previous purchases. Many thanks for your custom. Best wishes Amanda
Trusted Customer
Thursday, 19 January 2023
Great looking product with lots of room for several sweaters.
Well made product that looks like it will protect my sweaters for years to come.
Hayden Hill's Reply:
Thank you so much for your 5 star review on our Large Organic Cotton Storage Bag. Our bags are designed with luxury in mind while protecting your garments from light, dust and moths. Many thanks for your comments. Best wishes Amanda
Trusted Customer
Wednesday, 18 January 2023
Worth it!!
Super fast shipping and beautiful high quality bags.
Hayden Hill's Reply:
Thank you so much for your 5 star review of our Extra Large Cotton Storage Bags. The Hayden Hill team wanted to create Storage Bags that were elegant and functional. We really appreciate your comments. Best wishes Amanda
Trusted Customer
Saturday, 14 January 2023
Good Quality Delivered on Time
Quality product, delivered promptly. Only thing I would like is some structure
Hayden Hill's Reply:
Thank you so much for your 5 star review on our large cotton storage bag. We really appreciate hearing from our customers and we will pass your suggestion on to our development team. Best wishes Amanda
Trusted Customer
Monday, 2 January 2023
Exceptional quality with personalized appreciation
Exceptional customer service with a luxurious, impressive, and well made garment bag. My first time purchasing a garment bag from Hayden Hill. I have many garment bags and this one is exceptionally well made. I felt appreciated after my purchase as they sent a hand written thank you note along with my purchase.
Hayden Hill's Reply:
Welcome to Hayden Hill and thank you so much for your 5 star feedback on our Short Organic Cotton Hanging Bag! We are delighted to read that you are pleased with your purchase, that you find the Bag well made and you enjoyed the personalized note from us. Many thanks for your custom. Best wishes Amanda
Trusted Customer
Tuesday, 20 December 2022
Pretty organization for my closet
Gorgeous! Love this for my closet and my sweaters. The panel made it easy to view my clothes and the fabric feels soft. Shipping was quick. Will be back for more.

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